At Buck Store (operating as BladeCraft US), we value the trust our discerning clientele places in us when acquiring our premium blades. This Privacy Policy outlines how we collect, use, and protect your personal information with the same care and precision we apply to crafting our knives.

1. Information We Collect

To provide our collectors and outdoor enthusiasts with exceptional service, we may collect:

  • Personal Identification: Name, email address, phone number, shipping/billing address
  • Payment Information: Credit card details (processed securely via our payment gateways, never stored on our servers)
  • Transaction Details: Purchase history, product preferences (e.g., gentleman’s knives vs. survival knives)
  • Technical Data: IP address, browser type, device information
  • Communication Records: Correspondence with our customer service team

2. How We Use Your Information

Like the precision application of our Japanese pocket knives, we use your data for specific purposes:

  • Process orders for our handcrafted blades and deliver to your location (excluding certain Asian/remote regions)
  • Provide tailored customer service for collectors and outdoor enthusiasts
  • Improve our product offerings (bushcraft, hunting, and survival knives)
  • Send relevant communications about new collections or special offers
  • Prevent fraud and enhance website security

3. Data Sharing & Disclosure

We treat your data with the confidentiality of a master bladesmith’s techniques:

  • Service Providers: Only share necessary information with payment processors (Visa, MasterCard, JCB, PayPal) and shipping carriers
  • Legal Compliance: May disclose information if required by law
  • Business Transfers: In case of company sale or merger
  • Never sell your personal data to third-party marketers

4. Data Storage & Security

We protect your information with the same vigilance as our survival knives protect in the wilderness:

  • 256-bit SSL encryption for all transactions
  • Secure servers with restricted access
  • Regular security audits
  • Payment details processed through PCI-compliant systems
  • Data retention only as long as necessary for legal or business purposes

5. Your Rights

You maintain control over your information, just as you control your blades:

  • Access, correct, or request deletion of your personal data
  • Opt-out of marketing communications
  • Request restriction of processing
  • Withdraw consent (where applicable)
  • Lodge complaints with data protection authorities

6. Cookies & Tracking Technologies

Our website uses cookies with the precision of a hunting knife’s edge:

  • Essential Cookies: Enable core functions like shopping cart and secure checkout
  • Analytics Cookies: Help us understand how collectors navigate our knife collections
  • Preference Cookies: Remember your selections (e.g., currency preference)
  • Manage preferences through your browser settings

7. International Data Transfers

As we serve customers globally (excluding certain regions), data may be transferred internationally with appropriate safeguards.

8. Policy Updates

We may update this policy as our forge refines its techniques. Significant changes will be communicated to our valued clientele.

Contact Us

For questions about this policy or your personal data:

Email: [email protected]

Post: 28 Red Lion St, London, GB EC3F 1YJ